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My Story, Overpaid loan refund holdup

Submitted by on October 22, 2011
Friday, October 21st, 2011 12:14:00

CHEW BOON HAN is annoyed with delays in getting back an excess repayment sum for an old bank loan.

"I used to have a personal loan facility with OCBC Bank, which was fully settled late last year," says the 36-year-old marketing executive from Kuala Lumpur.

"However, I found it odd getting settlement promotions via mail two to three times a month despite already getting a release letter."

Curious, CHEW made enquiries and was shocked to learn he had overpaid in excess of RM500 to the bank.

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